System-Wide Features

User-defined hot key access for your favorite functions
Pop-up windows and aliases for easy look-up of codes
Set up user-defined pop-up notes for customers, vendors and items to convey critical information
Comprehensive audit trail
Drill down options to see details of summary data
Fax or e-mail orders, invoices, acknowledgments, letters directly from computer
Extensive search and list capabilities
Can handle multiple companies
Virtually unlimited number of customers, vendors, items
Ability to add customers, vendors, inventory items, etc., on the fly
Retain orders, invoices, vendor invoices for many years with easy search and look up
  Go paperless! Scan and store documents and link to orders, customers, or vendors

Quotations

Store complete quote indefinitely
Supports multiple quantities and vendors
Order can be automatically generated from quote
Request quotes from vendors
User-defined automatic multiple pricing levels
Prospect file with ability to move prospect to customer file
Notes available
Quote can be tracked and found by 11 search and look-up codes


Order Processing

Complete order stored
Instantly repeat an existing order
Upload art files and include thumbnail on documents
One screen order designed especially for the sales professional
Special order form for wearables order to generate orders to both the decorator and the blank goods vendors
Access to selected supplier catalogs including detailed description and specs, picture of product, and current pricing
Supports multiple vendor orders
Immediate credit reporting
Multiple ship-to addresses
Instant access to customer, vendor and order notes
Extensive access to history for follow up and analysis
Flexible special pricing options including multilevel for different price groups (wholesale/retail), End quantity, specific price for an item
  Order status update through ePSA



Order tracking and scheduling

Set up your own steps in the life of the order
Mark steps complete as soon as finished
Instant access to current order status from any workstation
Automatic scheduling of each step with ability to manually override



Customer Invoicing

Generated automatically from order processing
Complete invoice stored
Search for an invoice 10 different ways
Credits and miscellaneous billing can be entered directly
Prebill feature
Royalty reporting
Comprehensive sales tax calculation and reporting
Supports split shipments
Allows individual or batch printing of invoices



Accounts Receivable

Automatically posted through invoicing
Enter adjustments and sales tax corrections directly
Credit history
Credit limits and collection letters control bad debt
Supports cash discounts
Option to automatically calculate service charges
Monthly statements (all or selected)
One-step reconciliation with G/L
Supports payments through credit cards



Accounts Payable

Vouch against order detail to directly compare expected and actual costs
Automatically set up recurring payments
Automatic assignment of accounting codes
Payment selection based on user-defined discount and due dates
Supports payments through credit cards
Controls prepaid invoices and deposits to vendors
Supports handwritten checks
Ability to void and reprint checks
Multi-account distribution
Automatically accumulates vendor rebate data
Calculates and reports rebates earned, samples purchased, remaining rebates and order deadlines



Payroll

Automatic salary and deduction computation
Supports hourly and salaried pay types
Complete tax computation and reporting
Supports 401K plan
Supports handwritten and void checks
Advance earned income credit computation



General Accounting and Financial Statements

Individualized chart of accounts & financial statements
Multiple number of book periods open simultaneously
Recurring and reversing journal entries
Supports budget
Financial statements programmable by user
Comprehensive Management Overview Report



Inventory

Supports customer-owned goods and reference only items as well as bill of materials and other special purpose items
Supports FIFO
Size and color codes
Supports assembly/kits capability
Reporting of inventory by vendor, customer or up to 9 inventory types
Reporting of sales and gross profit by item and type of inventory
Buying routines
Extensive fulfillment program procedures and reporting



Program Tracking

Excellent for safety and sales incentive programs
Tracks points or dollars
Up to five levels for each program
Prints point checks or statements



Sales Commission

Based on sales, gross profit, discount code or profit %
Paid when orders placed, invoiced, collected or any combination
Supports variable rates depending on accumulated sales/profit
Automatically generated through order processing and invoicing and updated for any changes in the order
Override capability
Reserve account



Sales Reporting

Automatically accumulated from order & invoice data
Current month and year-to-date as well as prior year reporting
Supports division reporting
Customer Analysis - Ranking by sales volume as well as gross profit $ or %
Recap by new, repeat and change
Sales and gross profit reporting by company, salesman, customer, customer type, item and others



Marketing Letters and Labels

Select addresses of customers, vendors, or prospects or from orders with many selection and sorting options to pinpoint recipients of the mail piece
Produce letters, mailing labels, and shipping labels
Mail-merge features
Print, FAX, or e-mail letters
Generate single letters such as new customer or thank you letters



Shipment Tracking

Export shipping address data to UPS or FedEx shipping computer
Import tracking data from UPS or FedEx shipping computer
Import tracking data from ePSA update
Manually enter tracking data for later reference
Access tracking data by order
Link to shipper's web site for tracking details



Create-A-Report

Extract data from any file using up to 10 selection criteria and up 5 sort levels
Create your own report using the extracted data
Export extracted data to Excel or a flat file



Contact Management

Schedule calls and appointments
Enter date-stamped contact notes